Fire Pit FAQ
Q. My fire pit will not stay lit
A. The thermocouple is usually at fault when the pilot on a gas fire pit won't stay lit -- provided you're not using the fire pit outdoors on a windy day. Once the fire pit burner lights, you should keep depressing the gas valve for at least 10 seconds to give the thermocouple time to warm up. It may take longer on cold days, but if the pilot won't stay lit after you hold the valve in for a minute then try the following:
1. Slightly tighten the connection between the propane fire pit thermocouple and the gas valve with a wrench; finger-tight is not tight enough.
2. Move any small rocks in the pit away from the ignition box located next to the burner rod or ring.
Q. What kind of rocks or glass can I use in my fire pit?
A. Lava rock, or special fire pit glass, can handle the heat of a fire without sparking. Even lava rock, though, can potentially crack/split when heated if there is moisture inside. Make sure your fire pit is dry and use caution the first time you use it after rain.
Q. My ignitor no longer works. Can I light my fire pit manually?
A. Yes. Simply follow the usual lighting procedure but instead of pushing the ignitor button, use a long-stem BBQ lighter or long match and hold the flame close to the burner. As soon as it ignites, pull the lighter or match away from the flame.
Q. Where does the battery go?
A. The battery is necessary for the ignitor to work. Twist the ignitor button cap counter-clockwise and remove. Place the battery in with the positive end facing out and replace the button cap. Remember to replace your battery annually to prevent leaking.
Q. Gas Flow - something has changed as I seem to have little or no gas flow
A. We have seen many gas flow issues that are a result of propane tank valve damage or imperfections. This is particularly true of exchange tanks because of the amount of use they get. Try a different tank and be sure the fire pit hose/regulator is attached to the propane tank as tightly as possible (no tools).
Q. Gas leak at the regulator
A. Once again, we have seen many gas leak issues that are a result of propane tank valve damage or imperfections. This is particularly true of exchange tanks because of the amount of use they get. Try a different tank and be sure the fire pit hose/regulator is attached to the propane tank as tightly as possible (no tools).